Wall Check
Zenoti
Enterprise aesthetic platform with quote-only pricing; all five walls active with heavy multi-week onboarding.
Gates 5/5 5 of the five walls fired — the score is a count, not a verdict.
Checked 2026-10-26 · re-check due 2026-12-25.
The five walls
! Price wall
The free tier ends. The limit you hit while everything still looks free.
Zero published pricing; 100% custom enterprise quote (third-party estimates commonly cite $300+/mo per location).
source · checked 2026-10-26
! Permission wall
You can see the setting but not touch it. Licenses and admin roles decide what you control.
Advanced analytics dashboards, enterprise marketing automation, and multi-location hierarchies require custom license tiers.
source · checked 2026-10-26
✕ Gate wall
A human at the vendor decides your timeline — approvals, reviews, onboarding queues.
Mandatory sales discovery demo and enterprise scoping call; no self-serve setup.
source · checked 2026-10-26
! Meter wall
Cost scales with your success. Per-unit, per-seat, per-message pricing that grows as you do.
Scales by physical location count, provider volume, and payment transaction percentages.
source · checked 2026-10-26
! Exit wall
Getting out costs more than getting in. Your data, your domain, your number — who keeps them.
High migration friction; extensive charting records and memberships require structured database migration services.
source · checked 2026-10-26
The twelve questions
- What is the hard number where the free tier ends?
- No free tier or public self-serve trial.
- Does anything need approval by a human at the vendor?
- Mandatory sales qualification demo and vendor onboarding queue.
- What does a busy month actually cost at per-unit pricing?
- Multi-location expansion and marketing usage scale enterprise contract size.
- Can one real record be exported on day one — and does it open?
- Standard business data exportable; complex clinical charting packages require professional services.
Documents read for this check: pricing overview, enterprise features overview, support documentation.
Side-by-side comparisons
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