Wall Check
Upfirst
Simple forwarding setup and a real trial — the wall is the call quota: every plan meters calls and overage runs $0.70-$1.50 per extra call.
Gates 4/5 4 of the five walls fired — the score is a count, not a verdict.
Checked 2026-10-17 · re-check due 2026-12-16.
The five walls
! Price wall
The free tier ends. The limit you hit while everything still looks free.
Free trial, no free plan. $24.95/mo (30 calls) to $299/mo (600 calls); ~20% off annually.
source · checked 2026-10-17
! Permission wall
You can see the setting but not touch it. Licenses and admin roles decide what you control.
Core features ride on all tiers (recordings, transfers, scheduling, Zapier); white-glove onboarding and custom integrations start at Pro $159.95.
source · checked 2026-10-17
✓ Gate wall
A human at the vendor decides your timeline — approvals, reviews, onboarding queues.
Calls forward to your Upfirst number — no port-in required to start.
source · checked 2026-10-17
! Meter wall
Cost scales with your success. Per-unit, per-seat, per-message pricing that grows as you do.
30/90/300/600 calls per month by tier; overage $1.50/$1.00/$0.75/$0.70 per additional call.
source · checked 2026-10-17
! Exit wall
Getting out costs more than getting in. Your data, your domain, your number — who keeps them.
After canceling you get 90 days to export recordings/transcripts/CRM data; then customer content is permanently deleted (earlier deletion on request).
source · checked 2026-10-17
The twelve questions
- What third-party taxes ride on top (carrier fees, registrations)?
- Per-call quota pricing with tiered overage
Documents read for this check: pricing page, terms of service.
Where Upfirst shows up in our fixes
We are not paid by this vendor or any vendor listed here. These are the gates we found — which ones you accept is your call, not ours.
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