Twenty CRM

The five walls

! Price wall

The free tier ends. The limit you hit while everything still looks free.

Core is AGPLv3 open source — self-host costs $0 in license fees. Cloud Pro is $9/user/mo (yearly), Organization $19/user/mo, Enterprise from $50k/yr.

source · checked 2026-09-25

! Permission wall

You can see the setting but not touch it. Licenses and admin roles decide what you control.

Row-level permissions, SAML/OIDC SSO and audit logs sit in files marked /* @license Enterprise */ — outside the AGPL grant — and on cloud they unlock at Organization.

source · checked 2026-09-25

! Gate wall

A human at the vendor decides your timeline — approvals, reviews, onboarding queues.

Self-host has no approval queue. On cloud, Enterprise (single-tenant isolation, SCIM, IP allow-listing) is talk-to-sales only.

source · checked 2026-09-25

! Meter wall

Cost scales with your success. Per-unit, per-seat, per-message pricing that grows as you do.

Cloud meters the API at 50 calls/min on Pro and 100/min on Organization, with 50 workflow credits/year on Pro — self-host meters nothing.

source · checked 2026-09-25

✓ Exit wall

Getting out costs more than getting in. Your data, your domain, your number — who keeps them.

Data sits in ordinary PostgreSQL schemas with CSV import/export on every plan — a self-hosted instance leaves with a pg_dump.

source · checked 2026-09-25

The twelve questions

What is the hard number where the free tier ends?

Self-host $0 (AGPLv3); cloud from $9/user/mo

Does anything need approval by a human at the vendor?

Enterprise tier is talk-to-sales only

Documents read for this check: pricing page, license file, docs.

We are not paid by this vendor or any vendor listed here. These are the gates we found — which ones you accept is your call, not ours.