Wall Check
Smith.ai
Real humans answer, and it bills by the call — $10/call at entry before per-call add-ons that stack $0.25-$1.50 each.
Gates 3/5 3 of the five walls fired — the score is a count, not a verdict.
Checked 2026-10-17 · re-check due 2026-12-16.
The five walls
! Price wall
The free tier ends. The limit you hit while everything still looks free.
No free plan. AI-first: $300/mo for 30 calls, $810 for 90, $2,100 for 300; human-staffed tiers higher. 30-day money-back guarantee up to $1,000.
source · checked 2026-10-17
! Permission wall
You can see the setting but not touch it. Licenses and admin roles decide what you control.
Base plan covers answering + intake; recording/transcription +$0.25/call, SMS/Slack/Teams notify +$0.50, booking +$1.50, Spanish line +$1.00 — each meters per call.
source · checked 2026-10-17
✓ Gate wall
A human at the vendor decides your timeline — approvals, reviews, onboarding queues.
Dedicated number included or port yours free; no setup fees; month-to-month.
source · checked 2026-10-17
! Meter wall
Cost scales with your success. Per-unit, per-seat, per-message pricing that grows as you do.
Per-call model: overage $8.50-$11.50 per call by tier, and every add-on feature bills per call.
source · checked 2026-10-17
✓ Exit wall
Getting out costs more than getting in. Your data, your domain, your number — who keeps them.
Month-to-month, no contract; cancel bills through end of cycle; 30-day money-back window for new clients.
source · checked 2026-10-17
The twelve questions
- What third-party taxes ride on top (carrier fees, registrations)?
- Per-call billing and per-call feature add-ons
Documents read for this check: pricing page, help center.
Where Smith.ai shows up in our fixes
We are not paid by this vendor or any vendor listed here. These are the gates we found — which ones you accept is your call, not ours.
Free Deliverable Packages & 15-Minute Q&A
Pick a free first-implemented deliverable package, or book a free 15-minute Q&A. We answer your questions about whatever you want to talk about — no sales, no overall work done. Tell us what you need and we send you a markdown deliverable to complete it.