Wall Check

Jotform

Free is real (5 forms, 100 submissions/mo) — but HIPAA features don't exist below Gold at 129 USD/mo.

Gates 5/5 5 of the five walls fired — the score is a count, not a verdict.

Checked 2026-09-25 · re-check due 2026-11-24.

The five walls

! Price wall

The free tier ends. The limit you hit while everything still looks free.

Free: 5 forms, 100 submissions/mo, 100MB upload, 500 stored submissions, Jotform branding. Paid from $39/mo.

source · checked 2026-09-25

Screenshot of the Jotform price source page

! Permission wall

You can see the setting but not touch it. Licenses and admin roles decide what you control.

HIPAA features are Gold-tier and above ($129/mo) — tax and health intake data sits below that line.

source · checked 2026-09-25

Screenshot of the Jotform permission source page

! Gate wall

A human at the vendor decides your timeline — approvals, reviews, onboarding queues.

Hit a limit and the form goes offline — quota errors block submissions until you upgrade or the month resets.

source · checked 2026-09-25

Screenshot of the Jotform gate source page

! Meter wall

Cost scales with your success. Per-unit, per-seat, per-message pricing that grows as you do.

Submission storage is hard-capped: exceed it and the oldest entries are deleted to make room.

source · checked 2026-09-25

Screenshot of the Jotform meter source page

! Exit wall

Getting out costs more than getting in. Your data, your domain, your number — who keeps them.

Submissions export; forms themselves are Jotform-native and rebuild elsewhere.

source · checked 2026-09-25

Screenshot of the Jotform exit source page

The twelve questions

What is the hard number where the free tier ends?
5 forms, 100 submissions, 10 payment subs on Free

Documents read for this check: pricing page, help center, support answers.

Where Jotform shows up in our fixes

We are not paid by this vendor or any vendor listed here. These are the gates we found — which ones you accept is your call, not ours.

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