Wall Check
Dialpad
AI-powered PBX with strong entry price but 1-year contract requirements.
Gates 5/5 5 of the five walls fired — the score is a count, not a verdict.
Checked 2026-09-27 · re-check due 2026-11-26.
The five walls
! Price wall
The free tier ends. The limit you hit while everything still looks free.
Starts at $15/user/mo (billed annually).
source · checked 2026-09-27
! Permission wall
You can see the setting but not touch it. Licenses and admin roles decide what you control.
CRM integrations require the Pro tier ($25/user/mo).
source · checked 2026-09-27
! Gate wall
A human at the vendor decides your timeline — approvals, reviews, onboarding queues.
Minimum 3 licenses required for Pro tier.
source · checked 2026-09-27
! Meter wall
Cost scales with your success. Per-unit, per-seat, per-message pricing that grows as you do.
International calling billed per minute.
source · checked 2026-09-27
! Exit wall
Getting out costs more than getting in. Your data, your domain, your number — who keeps them.
Proprietary AI transcripts do not export cleanly to CRM.
source · checked 2026-09-27
The twelve questions
- What is the hard number where the free tier ends?
- Requires 3-user minimum for Pro.
Documents read for this check: pricing page, changelog, community forum, API docs.
Where Dialpad shows up in our fixes
We are not paid by this vendor or any vendor listed here. These are the gates we found — which ones you accept is your call, not ours.
Free Deliverable Packages & 15-Minute Q&A
Pick a free first-implemented deliverable package, or book a free 15-minute Q&A. We answer your questions about whatever you want to talk about — no sales, no overall work done. Tell us what you need and we send you a markdown deliverable to complete it.