Wall Check
Acuity Scheduling
No free tier; features scale with plan, and data is locked to their ecosystem.
Gates 4/5 4 of the five walls fired — the score is a count, not a verdict.
Checked 2026-09-27 · re-check due 2026-11-26.
The five walls
! Price wall
The free tier ends. The limit you hit while everything still looks free.
Starts at $20/mo; advanced features like text reminders need higher tiers.
source · checked 2026-09-27
! Permission wall
You can see the setting but not touch it. Licenses and admin roles decide what you control.
Multi-location and timezone controls require Growing/Powerhouse plans.
source · checked 2026-09-27
✓ Gate wall
A human at the vendor decides your timeline — approvals, reviews, onboarding queues.
Self-serve sign up for all standard plans.
source · checked 2026-09-27
! Meter wall
Cost scales with your success. Per-unit, per-seat, per-message pricing that grows as you do.
Location counts and active calendars are capped by tier.
source · checked 2026-09-27
! Exit wall
Getting out costs more than getting in. Your data, your domain, your number — who keeps them.
Client lists export as CSV, but appointment history does not.
source · checked 2026-09-27
The twelve questions
- What is the hard number where the free tier ends?
- Limits on number of locations.
- What do the forum’s newest posts say about real queue time?
- API requires Powerhouse.
Documents read for this check: pricing page, changelog, community forum, API docs.
Where Acuity Scheduling shows up in our fixes
Side-by-side comparisons
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